As a self-described early adopter, Michael Andersen has always had an interest and talent for technology. Growing up, he would build and set up computers and networks for family and friends. The son of small business owners, he has always had an entrepreneurial mindset and the knowledge that kindness, honesty, hard work and dedication pays off.
While Michael always dreamt of being a business owner like his father, standing at 7′ tall, he couldn’t ignore that his first calling was basketball. He was recruited in his native Denmark and came to the Ocean State in 1993 to attend the University of Rhode Island and play basketball for Al Skinner. After a successful 4-years on the court and earning a Business Administration degree Michael went on to play basketball professionally in the European League.
Having been the person his father turned to for computer questions since his teens, Michael knew that keeping computer systems running smoothly was a pain point for small business owners. Basketball taught him the importance of teamwork and having the right people for the right position. He realized that small business owners needed a trustworthy IT professional they could rely on, so he put his IT problem-solving skills and inclination for helping people to work and started Onsite Techs (formerly Fast-Teks) in 2010.
Over the years, Michael has designed many IT solutions for clients and offers affordable solutions that prevent problems and protect client’s data, computers and networks and keep them running smoothly. Onsite Techs has serviced over 3000 clients in Providence, Cranston, Warwick, East Greenwich, North Kingstown, Newport, Middletown, Narragansett, Jamestown and many other Rhode Island towns.
James Waterman II
Jim has been using, building, troubleshooting and repairing all types of computers since the late 1980’s. Jim joined Onsite Techs after a rewarding 40-year career with the Smithfield Fire Department. He uses his years of experience to help residential and business clients keep their computer systems running smoothly.
During his career with the Smithfield Fire Department, Jim’s knack for technology led him to become responsible for the IT operations of the department and he helped usher in the use of technology as is evolved from the ’90’s to the 2000’s. He ensured the protection and smooth operation of all Fire Department servers, desktop computers, laptops, mobile data terminals and external data storage devices. He maintained the critical VPN that connected the three fire houses utilizing Sonicwall hardware and ran the fire and EMS dispatch systems and business information databases. Jim was responsible for developing specifications for new and replacement hardware and software and integrating them into the existing network structure. After 5 years as the assistant, Jim was promoted to Network Manager in 2003, a position he held until his retirement from the department in 2016.
At 58 years young, Jim and his wife keep themselves busy with 6 children ranging in ages from 38 to 24, and 6 grandchildren.
We Get IT.
We provide a wide variety of computer services to home and small businesses and fulfilling the computer services needs of our customers is always the top priority. We get how stressful and frustrating computer and network problems can be. Breathe, call us and let us help you.
Onsite Techs employs only experienced certified professionals.
All technicians are certified and background checked before going into the field. We practice the lost art of superior customer service coupled with outstanding technical support and repair. We have been servicing clients in Rhode Island since 2010.
The Onsite Techs Advantage:
Our rates are affordable, we are fully insured and our Technicians are certified. Fast, one call, same day service. We’re the best in RI Computer Repair. We offer:
- Preventative maintenance plans
- Discount Membership Programs
- Technology Needs Assessments
Onsite Techs RI Computer Repair Services:
Our rates are affordable, we are fully insured and our Technicians are certified. Fast, one call, same day service. We offer:
- Network Cabling & equipment set up
- PC & printer installation, Upgrades and Repairs
- Software installation & upgrades
- Firewall & Virus software configuration
- Troubleshooting Data back up and recovery
- Software training
- Network computer security Remote Managed Services